Enquiries & Appointments

Enquiries (Call Connection Service):

0905 801 7202

Calls charged at £1.55 per minute plus your phone provider's access charge.

Lines open 9am-5:30pm. Call connection to HM Passport Office Advice line, this information is available direct at a lower cost from gov.uk, please have a pen & paper ready when calling.

Call the Adviceline for:
• Tracking Existing Applications
• Help Completing Application Forms
• Which Documents to Send
• Photo & Signature Requirements
• Application Process & Timescales
• Lost or Stolen Passports & Identity Fraud
• Returning a Deceased Person's Passport
• Obtaining a Second Passport

Urgent Appointments:

If you wish to book an urgent service:

Book Appointment Plus+

Our appointment booking service is designed for customers who wish to obtain further information & guidance that the goverment service does not provide. It is available for the following services:

• Premium 1 Day (Adult Only)
• Fast-Track 1 Week Services (Adult/Child)
• Fast-Track 1 Week (First Time Child)

• Not available for First Time Adult Passports

We are an independent provider, similar services available at gov.uk, our prices include the standard cost of a UK Passport payable to HM Passport Office and a £15-£26 service fee.

For enquiries not relating to third party services:

HM Passport Office via post:

HM Passport Office
Ground Floor
Law Society House
90-106 Victoria Street

This website is not affiliated with Her Majesty's Passport Office from which similar information is available from gov.uk. We are an independent service provider offering services & advice. We charge a service fee of £15.00, £19.00 or £29.00 per applicant, for further support in addition to HM Passport Office fees for your passport.

Website operated by Movemy Ltd  Company No. 11847084  |  E: contact@movemy.co.uk  |   For more about our third party services see here.

Movemy Ltd 4th Floor 18 St. Cross Street, London, London, United Kingdom, EC1N 8UN  *Do not send applications to this address as we are a third party   See our terms & conditions.